UAE National L&D Officer

3 weeks ago


Dubai, United Arab Emirates Maximus UAE Full time

Our Learning & Development Officer is responsible for coordinating, supporting and delivering a range of Talent and Learning solutions aligned to the organization strategy to ensure the development, improvement, and growth of Maximus employees at all levels of the organization.

Responsibilities

  • Assist in the identification of employee learning needs, creation of Individual Development Plans (IDP's) and bi-yearly and annual learning plans.
  • Delivery of a range of engaging and interactive learning experiences and programmes through on-line, face-to-face presentation, group facilitation and coaching.
  • Assist in the development, maintenance and delivery of a monthly learning and development calendar.
  • Actively promote the learning calendar and learning experiences to colleagues.
  • Coordinate and monitor employee's compliance training requirements ensuring completion targets are achieved.
  • Conduct induction training (Corporate and Operational) for new employees to familiarize them with company culture, policy, procedures, systems, and practices.
  • Design and deliver role specific training and learning pathways to employees across the business.
  • Deliver train-the-trainer sessions to other members of the Talent and learning team.
  • Maintain employee learning records on the LMS and produce reports, outlining talent and learning activities, progress, and outcomes.
  • Design, deliver, assess and review blended learning programs specifically focused on Maximus Systems including: Max360, Magenta, myHR, MS Office.
  • Develop and update talent and learning experiences and resources in accordance with departmental standards.
  • Manage and co-ordinate training venues and online learning environment to maximise learner engagement and participation.
  • Gather feedback from participants about the learning experiences to assist with continuous improvement.
  • Provide support to the Senior Learning & Development Specialist, L&D Business Partner, Senior L&D Facilitators and Talent & Learning Administrator.
  • Participate as an active member of the Human Resources team.

Knowledge

Minimum bachelors' degree in a related discipline such as training and development or human resources or related field

Skills

  • Instructional design
  • Virtual and instructor led facilitation
  • Ability to provide exceptional customer service
  • Ability to maintain strong administration skills
  • Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand
  • PC Literate and an understanding of Microsoft Office Programs
  • Training assessment and evaluation
  • Report writing

Experience

  • Customer facing role experience
  • Learning administration work experience
  • Designing and delivering training and learning in a corporate environment

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