Relationship Officer/ Senior Relationship Officer Employee Banking…

Found in: Talent AE C2 - 2 weeks ago

Abu Dhabi, United Arab Emirates STAR SERVICES LLC Full time
Job Description

Title:Title- Relationship officer/ Senior Relationship officer- Employee Banking Services(Banking)

Main Tasks and Responsibilities

Principal Accountabilities
Main Tasks

Sales Target Achievements
Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes.

Promote bank products by providing consistent, accurate and transparent information to all customers.

Achieve sales targets assigned and contribute to the overall achievement of the team.

Initiate prospecting activities (customer interactions or calls) to increase bank retail penetration in all companies part of bank strategy

.

Identify new relationship development opportunities which could contribute to the achievement of agreed service and business targets

Maximise on cross selling growth of existing customer base and identify new potential selling opportunities.

Follow up and close selling / cross selling lead referrals.

Proactively participate in banks product campaign & promotions.

Suggest good companies to line manager for listing.

Internal /External Customer Satisfaction.
Consistently illustrate high levels of customer orientation and professionalism in day to day conduct.

Ensure that all service levels and agreements are being met consistently without fail.

Establish and maintain strong professional relationship/connections internally and externally

Ensure adherence to cut-off times and deadlines

Perform occasional duties assigned.

Learning & Development
Develop self on existing procedures and guidelines based on Product & Process training delivered.

Participate in the 'In House' training programmes and workshops conducted by BDM/RM/ASM/SM or Sales Head

Attend HR training courses nominated by line management.

Attend product training. Presentations and road show events.

Audit & Compliance.
Ensure that bank policies and guidelines are consistently & strictly followed.

Comply with committed turnaround times and laid down procedures.

Perform adequate care and diligence in day to day conduct to protest Bank form financial and non financial loss.

Other Benifits

Preferably experience in banking industry

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