housekeeping Attendant
3 weeks ago
Main Duties:
- To oversee the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.
- To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.
- To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.
- To ensure the up keeping of all the front of the house, including the hotel entrance.
- To ensure the up keeping of all the designated back of the house areas.
- To check regularly the night shift for cleaning.
- To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly.
- To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.
- To deal with different suppliers and contractors.
- To overlook the Pest Control service and jointly with the Stewarding Manager and Chief Engineer to establish the Pest Control schedules.
- To implement housekeeping related HACCP procedures.
- To be involved in sustainable development and to apply energy and waste management.
- To monitor cost control and to suggest saving programs.
- To ensure all linen and uniform management and handling procedures are respected.
- To implement Focus and other financial procedures.
- To supervise and control Lost and Found, maintain records and mail packages to clients.
- To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.
- To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms.
- To liaise with the Front Office on the scheduling of rooms for maintenance programs.
- To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.
- To daily review the Night Audit reports related to the Housekeeping.
- To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
- To ensure a proper coverage and supervision of the Housekeeping sections at all times.
- To set performance targets for all associates and constantly monitor and increase staff productivity.
- To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
- To ensure the strict control of room keys and section keys.
- To implement and follow up daily check lists.
- To prepare forecasts and statistics.
- To respect schedules, terms and deadlines as agreed with the Management.
Qualifications
Needs to have atleast a Bachelors Degree.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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