Head of Account Management

3 weeks ago


Dubai, United Arab Emirates Client of Talentmate Full time
Job Description
The Head of Account Management will be responsible for managing and growing key client accounts in order to achieve revenue targets. They will lead a team of account managers, develop account strategies, and ensure high levels of customer satisfaction. Additionally, they will collaborate with internal stakeholders to drive cross-functional initiatives and identify opportunities for account expansion.
Responsibilities
• Develop and execute account management strategies to achieve revenue targets.
• Build and maintain relationships with key client stakeholders.
• Lead a team of account managers, providing guidance and support.
• Develop account plans and set performance targets for the team.
• Conduct regular business reviews with key clients to identify areas for growth.
• Collaborate with internal stakeholders, including sales, marketing, and operations.
• Identify opportunities for upselling and cross-selling to existing clients.
• Ensure high levels of customer satisfaction and address customer concerns.
• Monitor market trends and competitive landscape to identify growth opportunities.
• Provide strategic input into product development and pricing strategies.
Requirements
• Bachelor's degree in business, marketing, or a related field.
• Previous experience in account management or a related role.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Proven track record of achieving revenue targets.

Desired Candidate Profile
Education:
Bachelor of Commerce(Commerce)
Gender:
nm
Nationality:
Any Nationality

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