Retail Area Manager

3 weeks ago


Dubai, United Arab Emirates Annabelleme Full time

·      Manage multiple stores across the UAE

·      Hiring people for all the stores 

·      Managing and motivating sales teams 

·      Oversee recruitment of store managers and store retail staff 

·      Ensure all store staff are trained as per company guidelines

·      Maintain store staff appraisals and conduct yearly appraisals 

·      Ensuring stores hit sales targets and maximize profits 

·      Ensuring that customer service at the focus of all stores and all employees

·      Resolving customer complaints

·      Implementation of customer loyalty program

·      Marketing and promotions of all stores

·      Extensive experience in sales and promotional activities across the country 

·      Understanding of all legal requirements to carry out sales and promotions across all the relevant government ministries

·      Setup promotional displays and materials across all stores

·      Ensure Visual merchandising standards are implemented as per the VM guidelines of the company  

·      Store appearance from VM, cleanliness, storerooms, changing rooms should be a top priority 

·      Make sure cameras, music, and anything IT related are always working 

·      Ensure store targets are set in time, ad targets are met across all stores

·      Communicate with all mall management offices to take part in marketing activities 

·      Make sure new store openings take place on time 

·      Work on operating manuals, to adhere to company SOP's and KPI's and make sure these are met- Store operations, Visual merchandising 

·      Inventory management- Work closely with warehouse manager to ensure new products are delivered to store in a timely manner

·      Inventory management- Ensure each store has enough stock to hit targets

·      Inventory Management- Work with the inventory management team to ensure that store stock takes are conducted on time and reports submitted to head office on time

·      Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and being aware of all upcoming new retail destinations.

·      Sharing monthly competitor analysis 


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