Costumer Advisor

3 weeks ago

Dubai, United Arab Emirates IIQAFGROUP Full time
As a Costumer Advisor at IIQAF, you will play a crucial role in ensuring that our customers receive the best possible service and support. You will be responsible for assisting customers with their purchases, providing fashion advice, and building strong relationships to enhance customer loyalty. Your passion for fashion and customer care will be key in making sure that IIQAF customers have a memorable and enjoyable experience.

Responsibilities

  • Welcome and greet customers in a friendly and professional manner
  • Provide excellent customer service by understanding and meeting customers' needs and preferences
  • Assist customers in selecting products by offering professional fashion advice and styling tips
  • Act as a brand ambassador for IIQAF by having a thorough knowledge of our products and services
  • Handle and resolve customer complaints and issues effectively and in a timely manner
  • Maintain a high level of product knowledge and stay updated on latest fashion trends and styles
  • Build and maintain strong relationships with customers to increase customer loyalty and retention
  • Collaborate with other team members and follow company standards and procedures

Qualifications

  • 2 years of experience in a customer service role in the retail or fashion industry
  • Strong understanding of fashion trends, styles, and the ability to effectively communicate them to customers
  • Excellent communication and interpersonal skills
  • Proficient in using Microsoft Office and other computer applications
  • Ability to work flexible hours, including weekends and holidays