Hostess - Strawfire

Inspiring opportunities in every corner of the worldALREADY ENROLLED?Update your data, view your application and progressARE YOU A FORMER MANDARIN ORIENTAL COLLEAGUE OR INTERN?Access the careers site exclusive to our Forever Fans for:Priority consideration when applyingA fast-track interview & selection process and, upon successful rehire, a tailored colleague orientation experienceAccess to MO Talks and priority registration to live webinars with industry experts and featured Forever FansA Knowledge Portal featuring ongoing relevant learning content and development guidance Apply now
Position: Hostess - Strawfire ( Full time
# 539450 )Property / Office: Emirates Palace, Abu DhabiLocation:
Abu Dhabi, United Arab Emirates Responsibilities:During the opening procedure, ensure that the table top set up is set according to the restaurant's requirements.Ensure that all tabletop items are clean and in good repair.Arrange restaurant seating plan in line with reservation book and Restaurant Manager requirements.Clean chair/sofa cushions.Set up the hostess desk according to the standards of Emirates Palace Mandarin Oriental.Greet the guest in a friendly and courteous manner according to the standards of Emirates Palace Mandarin Oriental.Seat the guest according to the standards of Emirates Palace Mandarin Oriental.Assist with service as required by the Restaurant Manager.Handle all telephone bookings and inquiries in accordance with the standards of Emirates Palace Mandarin Oriental.Ensure that the Restaurant Manager and Assistant Restaurant Manager are kept informed of all guest comments and complaints.During the closing procedure, ensure that all tabletop items are collected and cleaned as per the standards set by Emirates Palace Mandarin Oriental.To be present in the restaurant during service hours.Ensure that all menus, drinks list, and guest collateral items are kept clean and undamaged according to the standards set by Emirates Palace Mandarin Oriental.Assist Restaurant Manager in maintaining all guest history records.Attend communication meetings, briefings, and training sessions as required by the Restaurant Manager, Training Manager, and Food and Beverage Manager.To keep the uniform neat and clean and ensure personal grooming and hygiene are in line with standards set by Emirates Palace Mandarin Oriental.Skills and requirements:Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus. Strong communication and customer service skills.Additional language will be a plus, Russian language will be a great advantage.Advertised:
15 May 2024
Arabian Standard TimeApplications close:
15 Jun 2024
Arabian Standard TimePlease note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.We will email you new jobs that match this search.Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.The email address was invalid, please check for errors.
The Hostess is responsible for ensuring that the guests are welcomed to the restaurant and are seated in accordance with their wishes.
Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.
The Hostess is responsible for ensuring that the guests are welcomed to the restaurant and are seated in accordance with their wishes.#J-18808-Ljbffr

---