Logistics Supervisor

4 weeks ago


dubai, United Arab Emirates Amazon Full time
Job Description:
To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.
Your responsibilities:
Support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager as and when required: you'll step in on their behalf where necessary.Priority to continually improve safety at the delivery station.Supervise logistics assistants, coordinators, and delivery associates to ensure every shipment is delivered meeting and exceeding the set operational KPIs.Monitor coordinator and associate performance, coaching them when needed.Partner with supporting departments to improve logistics processes and operations.Communicate with delivery service providers to set expectations and raise the bar on quality.Interview candidates for associate roles.Brief and monitor the workload of all drivers and associates, maintaining a keen eye for detail.Ensure all administrative tasks are accurately and fully completed.Measure and monitor overall workflows and daily metrics, assisting the Operations Manager with tracking, trending, and reporting on site performance regularly.Help with training and mentoring new Associates, ensuring they are provided with the knowledge needed for successful task completion.Follow-up on and resolve any process-related issues as required.Be flexible to work in different shifts and do overtime when needed.Together with the Operations Manager, sufficiently resource your function from a personal standpoint, including call-outs for training needs, absence and performance management, coaching, and continuous monitoring of department productivity.
We are open to hiring candidates to work out of one of the following locations: Dubai, ARE
BASIC QUALIFICATIONS
Experience managing teamsExperience with planning, performance metrics, and process improvement
PREFERRED QUALIFICATIONS
Experience in logisticsExperience with data analysis
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