Senior UX Designer

At Horizontal Digital we hold ourselves to one key belief: Youre only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites apps portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy data design and technology together to arrive at solutions that set the bar higher for everyone.We use these values to fuel superior results:Lock armsWe forge relationships that make our impact 1000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.Show hustleWere not ones to sit on our hands and wait. Instead we anticipate opportunities collectively roll up our sleeves and find ways to execute the exceptional.From new technologies to workplace philosophies we welcome the unexpected and constantly anticipate whats next.We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.Never settleWe motivate each other to push past the easy answers and collectively arrive at bigger more inspiring ideas.But enough about us. Lets talk about you.We are looking for a highly skilled Senior UX Designer to support our growing client needs and demands by discovering researching designing and defining UX solutions for our customers.What youll do:Demonstrate a strong understanding of usercentered design principles and techniques and advocate for them across the organizationBuild a deep level of trust with our clientsConstantly look for tools and processes that will make us more efficient and elevate our workPlan and facilitate research activities (both user and stakeholder) and UX design workshops with stakeholders build design artifacts necessary to conduct concept testing/usability testing and produces reportsBe accountable for defining key user interface behaviors through the use of experience models personas storyboards site maps flow diagrams wireframes mockups interactive prototypes simulations service blueprints etc. and be comfortable presenting that thinking to our clientsTranslate customer insights into tangible design deliverables within defined timelines. Thinkbeyond boundaries to create design directionDevelop and maintain user interaction design guidelines as part of our clients larger UX design system initiativesDevelop and/or use appropriate UX design and evaluation processes and/or efficiency and cost measurements to ensure that any design solution meets or exceeds defined needs and strategiesBe willing to be fearless about driving new ideas and finding simple and powerful ways tocommunicate themCollaborate with other internal disciplines (strategists UI designers writers business analysts frontend developers backend developers PMs) throughout our agency as well as client stakeholders to deliver innovative and effective user experience solutions to our clients and ultimately their customersWho you are:Bold you understand how to be bold and innovative to push the boundaries of digitalPassionate You are passionate about understanding and improving the endtoend digital experience. Your passion and positivity about the work makes everyone around you betterCourageous You arent afraid to fail and are open to feedbackCurious You have a desire to learn all the things you dont know and enjoy the researchCollaborative You seek out collaboration and want to grow by being pushed each day to stretch your capabilitiesProficient You have a strong portfolio that demonstrates your thoughtful approach to the entire UX process and your capabilitiesConnected Youre plugged into the local UX community and are an active seeker of inspirationWhat you bring:Great portfolio of customer experience examples and storytelling featuring user researchactivities audience definition and experience mapping site/appmapping wireframingprototyping and functional spec writing5 years experience as a UX professional skilled in human centered design; able todemonstrate expertise in both information architecture and digital interactive experience design for component driven responsive web and mobile applicationsProven experience owning projects from start to finishAbility to lead UX workshops with team members and clientsExperience with using research and data to guide your recommendationsExperience designing complex and/or taskbased applications for contentheavy as well as transactional websitesProficiency with Figma. Sketch and Adobe Creative Cloud experience is a plusExperience with presentation/prototyping tools like Figma InVision Marvel Axure Adobe XD HTML/JS/CSS or other toolsKnowledge of the best practices for UX and interaction design for responsive experiencesAn understanding of accessibility design issuesExperience with designing for content management systems (Sitecore Acquia)Agile process experienceRequirements gathering and analysis experienceMobile app design experience The above description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
At Horizontal Digital we hold ourselves to one key belief: Youre only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites apps portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy data design and technology together to arrive at solutions that set the bar higher for everyone.We use these values to fuel superior results:Lock armsWe forge relationships that make our impact 1000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.Show hustleWere not ones to sit on our hands and wait. Instead we anticipate opportunities collectively roll up our sleeves and find ways to execute the exceptional.Embrace changeFrom new technologies to workplace philosophies we welcome the unexpected and constantly anticipate whats next.Elevate empathyWe listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.Never settleWe motivate each other to push past the easy answers and collectively arrive at bigger more inspiring ideas.But enough about us. Lets talk about you.We are looking for a highly skilled Senior UX Designer to support our growing client needs and demands by discovering researching designing and defining UX solutions for our customers.What youll do:Demonstrate a strong understanding of usercentered design principles and techniques and advocate for them across the organizationBuild a deep level of trust with our clientsConstantly look for tools and processes that will make us more efficient and elevate our workPlan and facilitate research activities (both user and stakeholder) and UX design workshops with stakeholders build design artifacts necessary to conduct concept testing/usability testing and produces reportsBe accountable for defining key user interface behaviors through the use of experience models personas storyboards site maps flow diagrams wireframes mockups interactive prototypes simulations service blueprints etc. and be comfortable presenting that thinking to our clientsTranslate customer insights into tangible design deliverables within defined timelines. Thinkbeyond boundaries to create design directionDevelop and maintain user interaction design guidelines as part of our clients larger UX design system initiativesDevelop and/or use appropriate UX design and evaluation processes and/or efficiency and cost measurements to ensure that any design solution meets or exceeds defined needs and strategiesBe willing to be fearless about driving new ideas and finding simple and powerful ways tocommunicate themCollaborate with other internal disciplines (strategists UI designers writers business analysts frontend developers backend developers PMs) throughout our agency as well as client stakeholders to deliver innovative and effective user experience solutions to our clients and ultimately their customersWho you are:Bold you understand how to be bold and innovative to push the boundaries of digitalPassionate You are passionate about understanding and improving the endtoend digital experience. Your passion and positivity about the work makes everyone around you betterCourageous You arent afraid to fail and are open to feedbackCurious You have a desire to learn all the things you dont know and enjoy the researchCollaborative You seek out collaboration and want to grow by being pushed each day to stretch your capabilitiesProficient You have a strong portfolio that demonstrates your thoughtful approach to the entire UX process and your capabilitiesConnected Youre plugged into the local UX community and are an active seeker of inspirationWhat you bring:Great portfolio of customer experience examples and storytelling featuring user researchactivities audience definition and experience mapping site/appmapping wireframingprototyping and functional spec writing5 years experience as a UX professional skilled in human centered design; able todemonstrate expertise in both information architecture and digital interactive experience design for component driven responsive web and mobile applicationsProven experience owning projects from start to finishAbility to lead UX workshops with team members and clientsExperience with using research and data to guide your recommendationsExperience designing complex and/or taskbased applications for contentheavy as well as transactional websitesProficiency with Figma. Sketch and Adobe Creative Cloud experience is a plusExperience with presentation/prototyping tools like Figma InVision Marvel Axure Adobe XD HTML/JS/CSS or other toolsKnowledge of the best practices for UX and interaction design for responsive experiencesAn understanding of accessibility design issuesYoull get extra credit for:Experience with designing for content management systems (Sitecore Acquia)Agile process experienceRequirements gathering and analysis experienceMobile app design experience The above description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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