Senior Checkout Associate

4 weeks ago

dubai, United Arab Emirates Gulf Marketing Group (GMG Group) Full time
About GMG:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.Job Summary:The Senior Checkout Associate is responsible in providing efficient customer service to customers at the cash till, while processing all relevant cash and credit transactions correctly as per the standard operating procedures.Core Responsibilities:The individual efficiently processes all customer transactions, including cash, credit card, vouchers, and gift cards, ensuring accuracy and professionalism throughout. Mastery of handling various transactions such as bills, foreign exchange currency, cash discounts, vouchers, internal buys, and staff buys is essential to expedite customer service effectively. Additionally, the jobholder meticulously follows correct closing procedures for cash deposits and pickups, promptly reporting any discrepancies to the cash supervisor. Engaging with customers, they provide information on products, promotions, offers, and plastic bag resale opportunities at the cash register. During checkout downtime, maintain the display of front-end counters to enhance the overall shopping experience. Prior to and after each shift, they diligently check the cash register for hygiene standards as outlined in the checklist, ensuring a clean and sanitized work environment. Committed to operational excellence, they adhere to standard operating procedures.Functional and Technical Competencies:Attend and complete all the Mandatory Trainings Requirements by the Government Authorities and Company Operational Trainings.
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