Support Manager MENA

3 weeks ago


united arab emirates Sparklo Full time
  • Responding to customer queries and issues via mail, Whatsapp (no calls);
  • Providing customer support using the company’s software and tools;
  • Troubleshooting technical issues related to the company’s products and services, working with admin dashboard;
  • Documenting customer interactions and keeping accurate records;
  • Collaborating with other team members and contractors in order to request loading/emptying fandomats.
Requirements
  • Fluency in English AND Arabic/ Russian AND Arabic/ English AND Russian AND Arabic; 
  • Excellent written and verbal communication skills;
  • Ability to multitask, prioritize tasks, work in a fast-paced environment;
  • Strong attention to detail and problem-solving skills;
  • PC/laptop with high-speed internet.
Conditions
  • Schedule 2/2 from 16:00 to 01:00 (Dubai time);
  • Prospects for development and growth in an international eco-tech company.
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