Functional lead – Applications
1 month ago
Provide end to end functional support to the user base from different background like Finance, Sales, Supply chain and Credit control / Accounts Receivables.Identifying the System GAPs in the business and provide solution that aligns with the Digital transformation strategy of the organization.Draft and maintain the roadmap for Business applications development and prioritize based on the business needs.Collaborate with users and business managers to assess the system needs and plan & execute the development procedures.Collaborate with software vendors & organizations technical team for technical support and implementation works.Provide periodical training to the users and make sure functionalities are efficiently used to meet the purpose.Create and maintain the documentation for development and support works. Primarily, Functional Requirement Document (FRD), Functional Design Document (FDD) and User manuals.Collaborate with ICT team for fulfilling the system needs of business in the knowledge areas like CRM, Integration, Business intelligence and Automation applications.Act as a primary point of contact for Software vendors and efficiently liaising the required tasks and actions related to implementation and support of Microsoft Dynamics 365 F&O.Performing the data management activities for bulk updates of the records in Dynamics 365 F&O.Prioritize and action the support requests from the users based on the business needs.Act as a security administrator for Dynamics 365 F&O and ensure the user licenses are utilized within the available licenses.
What we’re looking for:
Bachelor’s degree with at least 3 - 5 years of experience in Implementation and support of Microsoft Dynamics 365 F&O.Experience in end-to-end implementation of Finance and Supply Chain Management modules in Microsoft Dynamics 365 F&O.Experience in gathering requirements, solution design, configuring systems, writing functional design, system integration testing, User acceptance testing and user training.Good depth knowledge in AP, AR, General ledger, Fixed asset, Credit and collections, Cash and bank management, Procurement, Sales, Inventory, Data management and project management modules of Microsoft Dynamics 365 F&O.Knowledge with the use cases of Power Apps, Power Automate, Power BI, and other related technologies integrating with Dynamics 365 F&O.Ability to identify the gaps in business process and address them with digital transformation strategy. Strong analytical and problem-solving skills with the ability to work creatively and analytically in a problem-solving environment.Excellent written and verbal communication skills in English, and the ability to work in a team and independently. Microsoft Dynamics 365 certification in preferred.Ability to understand and work with the CRM technologies like Salesforce and CRM integration with Dynamics 365 F&O
Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per month#J-18808-Ljbffr
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