Technical Service Engineer

4 weeks ago

abu dhabi, United Arab Emirates Elliott Group Full time
Technical Service Engineer page is loaded
Technical Service Engineer Apply
locations
Abu Dhabi
Italy / Remote
UK / Remote
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R1349
Overview & ResponsibilitiesThe principal reason for this job is to support and assist external customers and Elliott business unit operational personnel in analysis of technical inquiries regarding installation, operation, maintenance, product improvement and/or failure analysis related to assigned areas of responsibility. The technical service engineer will compile facts and technical information required into coherent, logically prepared reports, to be communicated as required. The technical service engineer is to be a single point contact on assigned product lines, to accomplish the following tasks:develop solutions to field technical problems, provide direct technical support to internal and external customers on new apparatus and global service projectsparticipate in root cause failure analysisconduct engineering studiesSpecific Job ResponsibilitiesActs as a Global Services technical focal point servicing both internal and external customers. Performs and directs key investigations, projects and related activities which require independent action and decision.Participates in and/or leads root cause failure analysis projects as directed.Provides field service and service centers support for major projects and overhauls. Execute product and service warranty, including investigations, analysis, and corrections (including budgeting), with the purpose of maintaining a satisfied customer base while managing internal financial constraints and objectives.Visit customers and equipment installation sites to obtain information to troubleshoot problems. Responsible for investigating, developing, presenting, and implementing corrective action. Collaborates with other departments to insure timely and effective problem solving of field problems for the assigned area of
responsibility.
Performs liaison function with other engineering departments on the specification, manufacturing, assembly, material quality, testing, repair, performance and operation for assigned products. Includes consulting with service groups on re-rates, defective parts, new part orders, engineering studies and design changes. Collaborates with other engineering groups in development of new products (design reviews) and improvement of existing products (Product Action Teams) from a service standpoint.Assists with technical aspects of sales/project execution activities when necessary. Generates Service Engineering Bulletins and Elliott Technical Service Letters as assigned.Assists and participates in the development of the overall technical service team capabilities and performance.Develops and presents technical training as directed.Engineering Level will be based on candidates experience and skill set. To learn more about our Job Applicant Privacy Notice, please
click here
.
About Us We are proud of our legacy, but our focus is on the future, putting our tradition of innovation to work on the new challenges facing global energy production and
processes. Using
advanced technologies, producing high-quality products, and offering reliable services are just a few of the ways that Ebara Elliott Energy is doing its part to contribute to a cleaner, more sustainable future.
As a solution provider in the energy industry, Ebara Elliott Energy designs, manufactures, and services technically advanced centrifugal and axial compressors, steam turbines, power recovery expanders, custom pumps, and cryogenic products used in the petrochemical, refining, oil & gas, and liquefied gas industries, as well as in power applications. We employ 2,300 people in 30 locations around the world. The company is a wholly owned subsidiary of Ebara Corporation, a major industrial conglomerate headquartered in Tokyo, Japan. Ebara employs 19,000 people and has sales of US $5 billion. Join our Talent CommunityLearn about the latest happenings at Ebara Elliott Energy and submit your resume/CV to be considered for future job openings. You can do this clicking Get Started below and provide us with your basic contact information and resume.#J-18808-Ljbffr

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