Medical Claims Senior Claims Officer | Allianz Partners Dubai

3 weeks ago

dubai, United Arab Emirates Allianz Partners Full time
Medical Claims Senior Claims Officer | Allianz Partners DubaiAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.For more information, please visit: Senior Medical Claims – Officer will provide quality service to clients, promptly and effectively assesses and process claims and approval according to operations set standards.Medical Claims Senior Claims Officer | Allianz Partners Dubai | Apply NowMAIN TASKSManages routine daily claims administration work.Coordinates work flow & meet deadlines.Evaluates claims with regards to eligibility.Takes decisions on high cost and complicated cases based on standard operating procedures.Handles International Preauthorization cases as required.Attends calls and e-mails from insurance companies, clients, and providers.Coordinates with international providers for direct billing.Makes suggestions to improve service.Increases efficiency, minimizes errors and administration time.Behavioral RequirementsOrganizational & time management skills.Excellent team player.Ability to work well with all levels of internal management and staff, as well as outside clients and users.Ability to demonstrate sound work ethics.Show flexibility with excellent interpersonal skills.The ability to communicate sensitively and effectively with claims department and other departments having regard for the strict need for confidentiality.To be capable of responding diplomatically to pressures and problems showing a calm approach to working towards deadlines and always able to show an innovative and creative approach to work.The ability to exercise initiatives and be able to work flexibly under pressure and to tight deadlines.Experience of working with senior managers and understanding the necessity to act in a pleasant and courteous manner and to be able to work effectively with others.BEHAVIORAL COMPETENCYCustomer & Market Excellence:Strive for excellence at every touch point with the customerFoster state-of-art technical/operational knowledge and strive for continuous simplificationBe the benchmarkCollaborative Leadership:Empower the team and provide purpose and directionDevelop people, provide feedback and care to employee wellbeingCollaborate and exchange best practice.Entrepreneurship:Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failureTake ownership and responsibilityEmbrace innovation and a culture that allows to make decisions without fear of retribution.Trust:Act with integrity, honor commitments, tell the truthFoster diversity and inclusivenessAct transparently and promote corporate social responsibility.Minimum RequirementsBachelor’s of Medicine (MBBS)Medical Practical Experience (reputable insurance provider, broker or a TPA experience a plus).Physically fit to carry out duties.Legally permitted to work in the country of operations.Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skillsDon’t miss out on this exciting opportunity – apply now at dubaiofferz.com
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