Application IT support specialist

3 weeks ago


dubai, United Arab Emirates Energy Jobline Full time

Operational execution of the Application (Clinical Support) and
Informatics support for the Siemens Healthineers Direct customers and the
customers managed by our Business Partners

  • Support of the entire POC service portfolio including

application support, training, customer education, installation and project
management responsibilities along with traditional field service break fixes
and business partner engagement and management

  • Assuring the operational performance through the respective CS

Processes, incl. adherence of processes to standards and Service Quality System

  • Support new systems rollout phases, updates and upgrades
  • Striving to reduce the time to 1st result, maximize system

implementation, throughput of DX POC instruments and of reagents required for
business success

  • Strong collaboration and partnership with Sales in the pre-Sales

phase to develop best in class solutions and ensure their ease of
implementation

  • Experience is required in the following areas:

medical/diagnostic equipment, Application and Clinical support of Point Of Care
instruments, capabilities to coordinate completion of activities.

  • Experience is desired in the following areas: service/support

processes, project management, analytical

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