Recreation Supervisor

3 weeks ago

al ain, United Arab Emirates ARK People Solutions Full time
The job posting is outdated and position may be filled
We are looking for an experienced Recreation Supervisor (desert adventure) to join our team at Al Ain United Arab Emirates The Recreation Supervisor (Guest Experience Supervisor) will manage and ensuring that every guest has a memorable and exceptional Recreational experience as well as overseeing F&B and Front Office Essential Duties and ResponsibilitiesDevelop and implement programs and activities to meet the needs of the communityInteract and educate guests about the heritage site its history and the importance in the communityOrganize and lead guided nature walks hikes and desert adventure activities emphasizing ecoconscious behaviour and respect for the environmentSupervise and ensure the safety of adventure activities like rock climbing camel riding biking and offroad toursImplement and enforce safety protocols to prevent accidents and protect the environmentMaintain and oversee the rental and use of recreational equipment ensuring its safety and sustainabilityManage available resources responsibly including water energy and waste managementGreet and welcome guests upon arrival ensuring a warm and personalized experienceAssisting guests in checkin / checkout process creating a good impression of the brandLead the team in offering individualized support responding to questions and resolving issues in a timely mannerPromote and retain Pura Eco Retreat sustainability goals by educating guest and staff on responsible practicesMaintain excellence customer service by monitoring the waitstaff and assuring compliance with appropriate etiquette and regulationsGuest RelationsEstablish strong rapport with guest consider their requirements and assist them in meeting their expectationsOversees F&B operations by making sure that Pura Eco Retreats ecofriendly attitude is reflected in the dining experience for the guestsAssisting guests with transportation arrangements and suggesting about the restaurants activities and other services available in the propertyResponding guest queries and complaint aiding and resolving issues promptlyQualifications and SkillsBachelors degree in Recreation/Sports Management Hospitality Management or a related fieldAt least years of experience in a supervisory roleStrong organizational and leadership skillsExcellent communication and interpersonal skillsKnowledge of safety regulations and guidelinesAbility to work independently and as part of a teamAbility to manage multiple tasks and prioritize effectivelyProficiency in Microsoft Office SuitePlease note that only shortlisted candidates will be contacted for further consideration Disclaimer: Drjobs.ae
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