IT Specialist Jobs in Dubai UAE 2023 | Caliberly
2 months ago
Job: We are seeking a highly skilled and motivated IT Support Specialist to join our team in our Dubai HQ. The successful candidate will be responsible for providing technical support and assistance to our staff on a daily basis, as well as helping with more complex IT issues.Responsibilities:
Respond to and resolve help desk tickets in a timely mannerTroubleshoot hardware, software, and network issuesInstall and configure software and hardwareMaintain accurate records of all support requests and resolutionsCollaborate with our team to ensure that all systems are running smoothlyManage user accounts and access controlAssist with the maintenance of servers and networksWrite scripts and automate routine tasks
Requirements:
Bachelor’s degree in Computer Science or related field is preferredAt least 3 years of experience in IT support, with a good knowledge of technical ITExcellent troubleshooting and problem-solving skillsStrong knowledge of Windows and MacOS operating systemsFamiliarity with Zoho One is advantageousExperience with network and server administration
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