Omnichannel Manager Jobs In Dubai UAE 2023 | CHANEL

1 month ago


dubai, United Arab Emirates CHANEL Full time
Omnichannel Manager Jobs In Dubai UAE 2023 | CHANELFor More Top Organization Jobs Click HereDescription:Work closely with F&B and W/FJ teams on E-business orchestrations, ensuring the proper implementation of the digital set up with the support of the teamCoach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.Responsibilities:
Develop and execute a North America omnichannel customer development strategy to increase retention and drive incremental business in close partnership with Marketing, Digital, Training, Retail Operations, Buying, IT, stores and the North America leadership teamMaximize in-store usage of the Client Compass digital clienteling platform and other omni tools (e.g. Web Texting); provide guidance and training where necessaryDrive enhancements to existing in-store digital platforms and roll out changes to the network in close partnership with IT and Retail Operations
Requirements:
Bachelor’s degree or equivalent experience5 years of digital or omni-channel customer experience; client development experience a plusStrong teamwork and interpersonal skillsEffective written and verbal communication and presentation skillsStrong analytical skills and come up with new ideas and suggestions from these resultsAbility to implement strategies, monitor progress, and make necessary adjustments to achieve objectivesAbility to interact with all levels of employeesStrong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
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