Maersk Careers | Customer Success Partner Jobs in Dubai

3 weeks ago


dubai, United Arab Emirates Maersk Full time
Maersk Careers | Customer Success Partner Jobs in Dubai Description:

Ensure Sales Reps are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk

Job Responsibilities:
  • Ensure internal alignment on customer’s goals and market strategies. Partner with the cross-functionals Maersk teams to develop and execute omni channel digital marketing strategies that maximize the value for customers
  • Continually assess customer progress toward stated goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationship.
  • As a customer advocate, ensure customer needs are met and account issues are solved quickly, leveraging resources from across the company as needed.
  • Manage the allocation process and coordinate with the customers to ensure they deliver on the commitment.
Job Requirements:
  • Account Management execution
  • Commercial knowledge
  • Excellent communication skills
  • Building customer relations
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