Program Manager Jobs in Dubai | Mandiant

3 weeks ago


dubai, United Arab Emirates Mandiant Full time
Description:As the site lead for the Mandiant Academy – Instructor Support Program Office, you will be responsible for the program management and coordination of the delivery of Mandiant Academy offerings to the client. The successful candidate will work with a sense of purpose and urgency, have the ability to prioritize tasks and meet deadlines, and demonstrate keen attention to detail resulting in the successful execution of customer engagements.
Responsibilities:
Responsible for the coordination between team members and stakeholders to schedule courses for both students and instructorsEnsure all instructors have access to all Mandiant Academy instructional materialsAs the senior Mandiant Academy representative, will take ownership to develop, cultivate, and managing customer relationshipsResponsible for the overall management of the Instructor Certification Program for new instructorsEnsure new instructor training opportunities are available and delivered according to the project timelineTake ownership of the Mandiant Academy Learning Library and ensure access is available to students and instructors for course materials, exercise preparation, and lab materialsEnsure the student learning environment and cyber range is available for all courses delivered to the clientManage vendor contracts and develop new contracts as necessaryOversee and manage implementation improvements to Mandiant’s business processes, methodologies, and client communication methodsUse formal project management skills in planning, tracking, and reporting on program progress for both students and instructorsEnsure course surveys and certificates are sent, data is captured, and critical feedback is escalated as appropriate in a timely mannerSupport internal stakeholders through OpenAir assignment management and communication of course status updates as detailed are solidifiedLead the development of processes, tools, and policies to ensure consistent project management across all education projects for the clientDefine internal standards and processes for program development and monitoringProvide metrics and reporting of major program milestones both internally and to the customerDrive program optimization and process efficiency
Requirements:
Ability to oversee multiple concurrent projectsExperience managing projects for a professional services organizationTechnical understanding of cybersecurity conceptsAbility to interface effectively with C level personnelStrong written and verbal communication skills
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