Senior Customer Success Manager- Dubai MoEngage

2 months ago

dubai, United Arab Emirates MoEngage Full time
Senior Customer Success Manager- Dubai MoEngageFor More Top Organization Jobs Click HereWill you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for youJob Responsibilities:
Onboard customers with Integration support and drive adoption of the productBe the point of contact for Accounts and be responsible for the growth of the customerBuild relationships with senior stakeholders and manage account planningProvide relevant CRM and mobile marketing automation expertise to the CustomersAdvise clients on the most effective ways to use the MoEnagage PlatformBe a Product Evangelist, consulting the top internet companies on their growth.Awareness on Information Security concepts and Best Practices
Job Requirements:
5-7 years of experience with relevant experience.Understanding of the Mobile, Email, Conversational Ecosystem & Marketing. Previous experience in a Success or Support Engineer role for a Saas company is a plus.SaaS and B2B experience is a must.Ability to understand customer requirements and see how MoEngage can add value in various ways.Take ownership of the relationship post sales and grow the customerChampion the product and be an evangelistEmpathy – Needed in any client facing role, also important for working with other teams.Strong written and verbal communication skills. Arabic language skills a huge plus
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