CRM Planning Manager Jobs in Dubai | Al Futtaim Careers

4 weeks ago


dubai, United Arab Emirates Al Futtaim Full time
CRM Planning Manager Jobs in Dubai | Al Futtaim Careers1- CRM Planning ManagerJob: Full TimeLocation: Dubai, UAEDescription:The CRM Manager is responsible for planning brand CRM campaigns, drive marketing automation and the customer lifecycle journeys. The person will be interacting with multiple teams within the division and manages the execution of all direct customer communications and automations across different channels (Email, SMS, Push, WhatsApp, etc.).Job Responsibilities:
Execute and coordinate customer lifecycle communication strategies and campaigns across current channels to drive customer engagement and retentionSupport all business verticals in campaign management across all available CRM channelsPlanning week/monthly/quarterly/annual CRM communication calendarsPerform customer segmentation to maximize conversions across various engagement campaigns
Job Requirements:
Education: Bachelor’s in Marketing or CommunicationsMinimum Experience and Knowledge: 5-7 years relevant digital CRM experience. Certification in Email/CRM Marketing and hands-on experience in reporting tools like BI will be an added advantage.Job-Specific/Technical Skills required to complete the tasks: Experience in CRM and Marketing Automation platforms. Creative and innovative thinker and planner. Strategic and Problem-Solving Perspective. Excellent verbal and written English communication skills essential. Enjoys working collaboratively and is a key team player with a “can do” attitude and thrives on a challenge.
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