Customer Representative

4 weeks ago


dubai, United Arab Emirates Furry Travel Full time
Are you great at customer service and exceptionally organised? Do you excel in fast-paced environments where attention to detail is key? If you're looking for a role where your coordination and communication skills can shine, then Furry Travel has the perfect job for you Dubai
AED
-
July 2024 About UsFurry Travel is part of The Furry Company, offering Pet Taxi, Pet Relocations, and Pet Grooming services in Dubai. Our Travel branch provides transportation services to ensure pets travel safely and comfortably, whether domestically within the country or internationally around the world.The RoleAs our Dispatcher & Customer Representative, you'll be the link between our clients and drivers, ensuring smooth transportation. Your precise handling of ride requests, coordination with our fleet, and management of each booking will be essential to our daily operations.What You'll DoReceive and process booking requests for our pet taxi and pet grooming services via WhatsApp or calls, collecting all necessary details.Inform clients about costs and promptly handle booking confirmations with accuracy.Use our CRM to create and manage customer profiles, ensuring all data (personal details, payment information, and ride specifics) is up-to-date and accurate.Generate and send invoices and payment links to clients, and follow up on pending payments to secure booking confirmations.Serve as the main communication hub for our drivers, providing them with complete details for each booking to ensure smooth service.Compile, optimise, and distribute daily schedules and routes for our driver fleet to ensure efficient operations.What You'll NeedProven experience in customer service, dispatch, or a similar roleExceptional verbal and written communication skillsStrong attention to detail and organized task managementProficiency in using CRM systems and other relevant softwareAbility to work under pressure and multitask across various bookings and coordination effortsPositive attitude, customer-first mindset, and problem-solving skillsWhat We OfferCompensation package based on experienceCompany culture that recognises hard work and offers opportunities for financial and career growthVisa sponsorship and healthcare for one personWork in a pet-friendly environmentBe part of a rapidly growing and innovative company in the pet care industryJoin a dedicated team passionate about pet welfare and exceptional serviceAt Furry Travel, we are passionate about our mission, and we hope you are too If you have the necessary skills and a love for pets, then apply today through this page
We can't wait to hear from you.#J-18808-Ljbffr

  • Dubai, United Arab Emirates Aaditya International Marketing Brand, inc Full time

    _We are hiring a customer service representative to manage customer queries and complaints._ **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...


  • Dubai, United Arab Emirates Al Jaddat Group of Company Full time

    **We are hiring a customer service representative to manage customer queries and complaints.** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...


  • Dubai, United Arab Emirates First & Fig Marketing Solutions, inc. Full time

    _**We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. **_ **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers...


  • Dubai, United Arab Emirates TRANSPORT AND CONSTRUCTION COMPANY Full time

    **Job Summary**:We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to prepare quotations, process orders, buy spare parts, and escalate complaints across several communication channels. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional...


  • Dubai, United Arab Emirates Well10 Materials LLC Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates EverMax-11 Cleaning Services Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates UNIMART BUILDING MATERIALS Co. Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates United Arab Agencies Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates MIAO FASHION INC Full time

    severalWnd e are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, amodifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Dubai, United Arab Emirates Aqaumarine@klexcyrus.com Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates Career Compass Travel Services L.L.C. Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates ECOSTAYLE-10 Boutique LLC Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates GM4 Creative Sign Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates Far Middle-East Knitting & Newtex Ind. Ltd. Full time

    _We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across several communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers._ **Customer...


  • Dubai, United Arab Emirates Xavuar Fashion Mart Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates Generation10 LLC Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates Al Ghaf General Trading LLC Full time

    **Customer Service Representative Responsibilities**: - Upholding a consistently positive, empathetic, and professional approach when interacting with customers. - Providing timely responses to customer inquiries. - Engaging with customers across multiple communication mediums. - Recognizing and addressing customer complaints effectively. - Acquiring...


  • Dubai, United Arab Emirates Wasalni Limousine Full time

    Join Our Team as a Customer Service/Customer Representative for Bookings! Job Title: Customer Service/Customer Representative for Bookings Location: Dubai, UAE Experience: Previous experience in the tourism industry is required. Customer service experience is essential, and tele sales experience is a plus. Language Requirements: Excellent, clear...


  • Dubai, United Arab Emirates HAQ Kamel Pay Services LLC Full time

    Customer Service Representative Responsibilities (Female): - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you...


  • Dubai Silicon Oasis, United Arab Emirates Golden Group of companies Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all...