ICT Service Delivery Engineer | Transguard Group Dubai

3 weeks ago

dubai, United Arab Emirates Transguard Group Full time
ICT Service Delivery Engineer | Transguard Group DubaiOffering flexible solutions for all of the UAE’s staffing needs since 2001, Transguard Group is the region’s most trusted expert in security, facilities management, cash services and white-collar staffing, and more. With an annual turnover of AED 2.5 billion in FY22/23, Transguard’s expertise is in supplying the right people for its clients, precisely when and where they’re needed. To learn more, visit Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employeesICT Service Delivery Engineer | Transguard Group Dubai | Apply Now
Proven experience in a similar role, providing technical support in a corporate environmentStrong knowledge of Microsoft Windows operating systems, Office 365, Active Directory, and networking principlesFamiliarity with ITIL (Information Technology Infrastructure Library) framework and service desk best practicesExcellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical usersCustomer-focused mindset with a proactive approach to problem-solving and a commitment to delivering high-quality serviceStrong analytical and troubleshooting skills, with the ability to diagnose and resolve technical issues efficientlyCertifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plusDon’t miss out on this exciting opportunity – apply now at dubaiofferz.com
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