Branch Supervisor Jobs In Abu Dhabi | Reap HR

Found in: Whatjobs AE C2 - 7 days ago


abu dhabi, United Arab Emirates Reap HR Full time
Branch Supervisor Jobs In Abu Dhabi | Reap HR About the job

We are looking to hireBranchSupervisor (Store Supervisor)for one of thehigh-end cake & pastry outletslocated inAl Ain, Abu Dhabi.To qualify for this position, you should haveat least 4 – 5 years of previous experience as a Branch Supervisor in the Food & Beverage industry.

Responsibilities:

  • Always greets and welcomes customers promptly in a warm and friendly manner.
  • Always thanks and gives fond farewell to customers conveying anticipation for their next visit.
  • Has a good knowledge of all the items in the outlet and presentation standards.
  • Speaks with customers and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
  • Can answer any questions regarding items
  • Monitoring CCTV cameras.
  • Handling customer queries.
  • Always applies service techniques correctly always, and serving Food & Beverage items with enthusiasm.
  • Records transactions / orders in Point of Sales systems at the time of order.
  • Communicates with the kitchen regarding any questions.
  • Checks with guests to ensure satisfaction.
  • Is responsible for clearing, collecting and returning food and beverage items to proper area.
  • Maintains cleanliness of work area throughout the shift.
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
  • Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
  • Ensures that the outlet is always kept clean and organized, at both the front as well as the back of house areas.
  • Ensures that outlet brand standards and SOPs are consistently implemented.
  • Works with fellow staff and manager to ensure that the outlet achieves its full potential.
  • Completes the daily responsibilities that are set for individual shift.
  • Completes closing duties, including restocking items, turning off lights, etc.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Take an active role in coaching and developing junior staff.
  • Performs any other duties related to food and beverage service assigned by the manager.
  • Assists Assistant Manager/ Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues
  • Helps minimize waste, breakages and mishandling of supplies and equipment
  • Other tasks as assigned

RequirementsExperience: 4 – 5 years experience in theFood & Beverage industry is must.

  • Excellent reading, writing and oral proficiency in English
  • Must be well-presented and professionally groomed always
  • Excellent leader and trainer with strong interpersonal skills and attention to detail
  • Ability to motivate employees to work as a team effectively and productively
  • Must possess good communication skills for dealing with diverse staff
  • Ability to coordinate and prioritize multiple tasks
  • Should have a pleasing personality.
  • Good knowledge of food and beverage service.
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