IAM Technical Support Engineer

4 weeks ago

dubai, United Arab Emirates Dautom Full time
In this role you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects. Sailpoint Identity IQ Managing end to end of SailPoint Access Governance and Management.Managing User Provisioning Access Certifications Access Request Workflow Delegated Administration and Password SelfService in SailPoint Identity.Managing SailPoint deployment activities connector configuration custom rule development workflow configuration and development third party system integration.Establish standards designs and implementation of appropriate identity and access management processes and controls which help improve operations and lower risk.Responsible to manage Administration functionality of the SailPoint such as loading data create roles create policies scheduling tasks and certifications and reports.Execute day to day application maintenance & monitoring of Sailpoint infrastructure and functions.Maintaining Records for SLA Breaches Incoming numbers of Incidents/ Service Requests Outstanding tickets and revoked tickets for monthly basis.Managing the errors through pending tasks and resolve them.Performed Operational tasks which included executing and scheduling Aggregations and Tasks enabling/disabling user IDs password management creating/scheduling custom reports etc.Handling SOD Policy creation workgroup creations creating Entitlements AD groups Business/IT roles.Support on live deployment on production environment during releases.Participate in requirements gathering and use case development;Develop technical project plans and aid in project resourcing;Develop and execute test cases and test plans for SailPoint solutions;Experience with IdentityIQ Administration and Implementation;Develop or contribute to technical project plans with regular tracking and reporting;Strong understanding of IAM best practices and standardsExcellent problemsolving and troubleshooting skillsAbility to work independently and as part of a teamStrong communication and interpersonal skillsPrepare product documentation KB articles SOPs test cases test plans and support process.Strong experience with J2EE / Java EE 5 Application Server such as Tomcat JBoss WebSphere or WebLogic.ForgeRockManage end to end of ForgeRock Identity and Access Management Platform.Deployment management & maintenance of ForgeRock platform including OpenAM OpenIDM OpenIG and OpenDJDevelopment production support and upgrade activities for ForgeRock applicationExecute day to day application maintenance & monitoring of ForgeRock infrastructure and functions.Responsible to manage administration functionality of the ForgeRockManage Access management Identity Federation Multifactor authentication Riskbased authentication across.Thorough understanding and work experience for technologies such as Header based Single Sign On SAML OAuth etc.Manage ForgeRock integration with SaaS application like Azure M365 D365 etcManage ForgeRock integration with COTS and nonCOTS applications.Develop or contribute to technical project plans with regular tracking and reporting;Strong understanding of IAM best practices and standardsExcellent problemsolving and troubleshooting skillsAbility to work independently and as part of a teamStrong communication and interpersonal skillsPrepare product documentation KB articles SOPs test cases test plans and support process.Strong experience with J2EE / Java EE 5 Application Server such as Tomcat JBoss WebSphere or WebLogic.Must have a thorough understanding and work experience for technologies such as Header based Single Sign On SAML OAuth etcExperience with ForgeRock OpenIDM (Identity management) system for Ontime provisioning / deprovisioning.Experience working with LDAP directories like OpenDJShould have good developer skills Java/J2EE.Experience in Azure services.Troubleshooting skills are a must.Should be able to work independently as well as in a group environment. Disclaimer: Drjobs.ae
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
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