Partner Success Officer

3 weeks ago


dubai, United Arab Emirates EmiraTalent Full time
The job posting is outdated and position may be filled
We are seeking to hire a dynamic and selfmotivated Partner Success Officer to work with our client an Ecommerce company at an exciting stage of exponential growth. You will be responsible for the successful onboarding retention growth and quality of the Partners on our platform.
Responsibilities
Onboarding new Partners delivering training and orientation programs for new Partners on the platform
Reporting on Partners performance and meeting with them on a monthly basis to discuss their performance
Monitoring Partners and providing additional training or incentives where needed
Ensuring deployment of all platform s tools and new features with all Partners and helping to use them in the correct manner
Provide input on potential improvements to Operations and Product team by monitoring KPIs
Solving day to day issues that may arise with Partners in the delivery of services to the enduser Requirements 3 years experience in a similar role (Account Management/Partner Operations etc).
Experience in an OnlineBased/ ECommerce company is a plus.
Strong communication skills Fluently spoken and written English required.
Strong interpersonal skills; candidates should be comfortable meeting partners training them and presenting their results.
Strong problemsolving skills: candidates should be comfortable with dealing with complaints and challenges and finding solutions for our Partners.
Must have a valid driving license in the UAE.
If you are interested in the role mentioned above please contact Jennifer Michael on
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