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Customer Success Manager Jobs In Dubai UAE 2023 | Boeing
2 months ago
Anticipate, foresee and create policies and processes around the customer journey to success that optimize the customer experience.Pinpoint the customers’ needs and create processes that reflect their goals.Provide actionable insights to the product development team based on customer feedback (i.e. new features and feature enhancements).Provide technical support to customers and training on products.Help customers plan and understand the best ways to utilize our software or products based on the customer’s business needs or business plans.Create and improve customer training materials.
Requirements:
2-3 years of relevant Customer Success experienceBe customer service orientedBe a team player who is able to build and maintain close relationships with a wide range of internal and external stakeholdersBe passionate about technologyHave the ability to analyze and extract research dataFluent in English and ArabicHave excellent interpersonal, verbal and written communication skillsStrong strategic, critical thinking skills and problem-solving abilityObsessively organized and detail orientedExperience working in a high-growth environment
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