Technical Analyst

3 weeks ago


dubai, United Arab Emirates Al Futtaim Group Full time

Technical Analyst - System Applications | AFM - CSO Jobs in Dubai, UAE by Al Futtaim Group | ArabJobs.com

Technical Analyst - System Applications | AFM - CSO Al Futtaim Group - Dubai, UAE Posted In 26/1/2014 Apply For Job
  • Applicants 122
  • Views 6057
Job Description Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.JOB PURPOSE:
We are looking for a Technical Analyst, System Applications to join our CSO Technical team in Dubai.آ Applicant is required to be familiar with Automotive Aftersales IT applications and Business needs with an awareness and interest in Automotive Distributor Aftersales and Technical matters from an IT perspective.آ Applicant must have experience in IT and heavy computer and systems development experience ie; SAP, AS400, web based, MIS, etc.
Technical Analyst, System Applications is based in Customer Service Operations - Technical Division in Jebel Ali. He / she is expected to proactively support, lead and coordinate activity relating to CSO-TD Aftersales systems development by working with EIT Development partners, specifying and capturing requirements and overseeing project development of CSO-TD IT projects as they arise.آ Steady state the Technical Analyst, System Applications will effectively manage, service and support all CSO-TD systems including; TECDB, AFM Technical Intranet, TSIN and TGEMs, user set up and management, TSI Branch Connectivity, access and usage issues, Global Techstream bug reporting and sw installation support to Branch users.آ Technical Analyst, System Applications will also operate TECC the Technical Experience Contact Center by the opening Technical cases and follow Job Category IT - Network Job Requirements Experience

Min: 3 Years

Career Level

Senior

Job Type

Full Time

Vacancies

4 Open Positions

Salary

Negotiable

Gender

Any

Degree Level

Any

Faculty / Institute

Any

Major

Any

Age

Any

Nationality

Any

Residence Location

Any

Languages

Any

Own a Car

Any

Have Driving License

Any

Job Skills Minimum Skills and Experience
* Professional training or experience in IT or Computer Technology subject matter.
* College or University graduate or 3 years in a professional automotive Aftersales operation or OEM environment.
* Previous IT or computer industry experience.
* Basic knowledge of automotive on-board diagnostic scantools for software and firmware updates.
* Microsoft office and internet proficiency, advanced computer literacy
* Excellent technical communication skills, verbal and written
* Highly flexible, attention to detail and organizational skills a must
Minimum Qualifications and Knowledge:
* Diploma or University Degree
* Applicant is required to be an Computer IT Technical person.
* A interest in Distributor Automotive Aftersales IT systems and Business is recommended. About The Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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