Reservations Supervisor Jobs In Dubai | Hilton

3 weeks ago


dubai, United Arab Emirates Hilton Full time
Reservations Supervisor Jobs In Dubai | HiltonApply Also Digital Marketing Assistant Jobs In Dubai | SHSgroupAs Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:Apply Also SAP FICO Consultant | GMG Careers – Jobs in DubaiResponsibilities
Assist in the day-to-day operations of the Reservations DepartmentManage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all timesUnderstand seasonal and historical trends and work within them to ensure maximum occupancy and average room ratesIdentify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenueProduce quotations and written confirmation to all clientsMonitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
Apply Also Business Process Analyst Jobs in Dubai | MediclinicRequirement
Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfactionMonitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamworkAssist in the recruiting, managing, training and developing of the Reservation team
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