Principal Engineer Jobs In Dubai | Injazat

3 weeks ago


abu dhabi, United Arab Emirates Injazat Full time
Principal Engineer Jobs In Dubai | Injazat

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The core functions of the role include defining the scope of the Technical/Professional Service offering of ITSM/ITOM, developing estimation model and tools, defining roles and resource requirements. A key part

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Responsibilities
  • Responsible for the right implementation of the ITSM/ITOM in line with the defined High Level Design (HLD) and Lower Level Design (LLD).
  • Participate in LLD creation and also review the HLD and the LLD that is getting created.
  • Drive the deliverability assessment of the solution during sales cycle
  • Provide technical architecture support to assist in the delivery of project artefacts to support the project delivery framework, ensuring the ITSM/ITOM solutions are designed and implemented according to the business and technical requirements
  • Lead the Discover and Due Diligence and Guides technical implementation team on the approach and technical functions during the project deployment.
  • The ITSM Technical Lead will be responsible for identifying and documenting the business requirements around service management, operations management, automation and hybrid cloud management needs for the customer and design a comprehensive solution to meet these requirements.

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Requirement
  • Management, monitoring and operations at-scale.
  • Bachelor’s Degree in engineering or Technology
  • ITIL V4 Managing Professional
  • Any ITSM Tool Certifications
  • Expertise in designing low-level, enterprise grade solution architecture
  • Ability to manage estimates, tasks, escalations, risks/issues
  • 10 to 15 years of experience in progressively more complex and responsible operational roles within a dynamic IT function. Knowledge and experience with Agile methodology is a must

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