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Media Manager | Thales Dubai

4 months ago

dubai, United Arab Emirates Thales Full time
Media Manager | Thales DubaiThales is a global technology leader with more than 77,000 employees on five continents. The Group is investing in digital and “deep tech” innovations – Big Data, artificial intelligence, connectivity, cybersecurity and quantum technology – to build a future we can all trust. Trust is essential for societies to flourish, with humans playing a central role in every critical decision.In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow’s possible.Media Manager | Thales Dubai | Apply NowDo miss out on thisn’t m exciting opportunity – apply now at dubaiofferz.comRoles & ResponsibilitiesMedia Manager:Function as the Customer’s primary Point of contact for delivery of Media ServicesCustomer relationship management / Customer Satisfaction managementManage all interdependencies (Thales units, Airlines, CSP’s, Design Agencies, 3rd Party Applications Vendors) necessary for program successEnsure Regional coordination in support of Global Customer SatisfactionProactive Risk & Opportunity ManagementCommunication to the Integrated Program Team of newly awarded media related program’s scope, schedule, cost and risksPost-Award comprehensive and detailed planning for effective and efficient program management (Scope, Schedule, Cost and Risk)Coordination with contracts for MSA negotiationMedia program execution (Scope, Schedule, Cost and Risk)Bid Support for proper budgeting to assumed scope, schedule and riskManage ICO’s, PO’s and PCO’s, and associated revenue and cash; Management and execution of Change Order opportunities (PCOs) that are media related.Supporting Planning, implementation, execution, monitoring and controlling all phases of the Media Development Timeline (ITCM, PDR, CDR, Sprint Planning/Demos, TRR Software Freeze, FSAT and EIS supportPlan for EIS requirements, communicate requirements internally and externally, and support execution of EIS and In-Service supportContent Integrator:Performs inspections of both video and audio files in order to assure adherence to company specifications, reporting of any anomalies so that the files can be classified for re-do and rejectionPerforms any quality issues of the video and audio files that are not matching to specificationsInputs data into the Media Lab Equipment e.g. Digital Content Management System (DCMS), in the form of metadata (synopses and images), as well as linking assetsAdhere to the processes and standards by filling out the proper QA/QC checklist/router as per airline specifications, as maybe needed for the completion of tasks or reporting/audit purposePerforms rack validation as needed, by following the Grid specifications for what should be displayed on the Passenger Graphical User Interface (PAX GUI) and verifies anomalies to determine fixesAssists team leadership with troubleshooting efforts, and, in the absence of a Lead, perform Peer Reviews when necessaryUtilizes Media Lab Equipment to duplicate contents on the hard-drives to ship out to the Airlines/Maintenance Teams and ensure traceability of hard-drives (to and fro media office).Operates various software tools to enable content integration e.g. Manzanita Stream Analyzer, Beyond Compare, VLC Player, MD5 Checksum tool, etc.Anticipate potential issues pertaining to specification during the integration processEnsure Media Lab Equipment is in good working conditionComfortable working with digital files and related software systemsGood written and verbal communication skillsWork Experience RequirementsPrior experience working in a digital environment, moving files between various folders and systems, and a general comfort level with the basics of computer scienceCustomer relations and support management experienceFamiliarity with SAP, Primavera, Version One and JIRA a plusPrior experience working in a collaborative, team-oriented environmentPrior experience of delivering a project to serviceQualification, Certification & Educational RequirementsB.S. or Master’s Degree, with at least 2 years of experience with IFE systems or an equivalent business, or an equivalent combination of education and experiencePreferred SkillsFamiliarity with SAP, Primavera toolsWorking experience of program management skillsPossesses proficient written and verbal communication skillsAbility to effectively present information and respond to questions from various stakeholdersAble to build and establish foundation in any account assigned for employee commitment to changePrior experience juggling multiple projects at one time
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