Operations Manager Jobs In Sharjah | MTH Properties

1 month ago

sharjah, United Arab Emirates MTH Properties Full time
Operations Manager Jobs In Sharjah | MTH PropertiesApply Also Chief Accountant Jobs In Ajman | City University College of AjmanWe are looking for an Operations Manager who is responsible for helping drive growth through the optimization of our growing number of customer service operations staff, limo partners, and drivers. This is a critical role as it directly correlates to continually improving the customer experience through greater availability of vehicles while minimizing costs. This data-driven role calls for a rare combination of analytical thinking & interpersonal ability to manage people.
Apply Also Data Entry Clerk Specialist Jobs In Sharjah | GenMobi Technologies, Inc.Responsibilities
Timely and accurate handling of transport bookings, scheduling, and coordination with suppliersMotivational leadership of operations team in a remote environment.Continuous improvement of processes and workflow analysisOngoing training, career path development, and soft skills/employee development of agent teamsManagement of regional remote call center – reporting, training, and coordinationAccurate financial reporting and tracking of operational performance; developing action plans for improvement.Drive to meet performance metrics – increase conversion rates, average handle times, low abandonment rate, excellent customer service.
Apply Also Sales Assistant – Bicycle Jobs in Dubai | GMGRequirements
Proven successful track record managing operational or call center teams.Experience in process development and improvement3-5 years experience in leading diverse teamsProven ability to build a collaborative and customer-focused culture.Excellent communication and interpersonal skillsStrong analytical skills including trending, forecasting, financial, and performance management.Experience leading and managing cross-functional teams.
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