Retail Operations Manager e-commerce

3 weeks ago


dubai, United Arab Emirates Manpower Professional Full time
Retail Operations Manager E. CommerceJob Description Our client, a reputable e-commerce company offering online fashion and household shopping experince. They are currently seeking an Retail Operations ManagerRole Purpose:The role of the Retail Operations Manager is to:Oversee the activities of the Operations AssociatesEnsure e-Retailers are on-boarded swiftly once legal documentation is completedKey Accountabilitiese-Retailer Operations:Drive counterparts with regular follow ups to obtain the necessary information for the upload in a timely mannerEnsure that e-stores are created swiftly once legal documentation is completedEnsure accuracy and consistency of contents (product descriptions, product measurements such as weight and dimension, photos, videos, pricing, quantity, etc) in order to encourage buyingDevelop a training pack and schedule to train e-Retailers on ‘Retail Central tool’ so they are fully comfortable with the inventory management and order fulfillmentIn collaboration with the Operations director, ensure the availability of right product mix and inventory level at the time of on-boardingThird party service providers’ management and introduction of them to e-RetailersCreate a benchmark for the turn-around of different categoriesLead the Operations Associates on retrieving accurate & necessary product descriptions for different categoriesConduct researches on the reputable local and international sites to keep up-to-date and have a better understanding of required standardsEducate Operations Associates on different aspect of retailing considering the priorities of each industrye-Retailer management:Schedule a regular and minimum bi-monthly catch up with e-Retailers during the first 3 months to handhold them during the first uploads and tackle any potential problemJob Category Administration & Secretarial
Organise an e-Retailer calendar to meet, conduct refresher sessions and train on new features and functionalitiesBe the first point of contact for the customer service team as e-Retailers raise queries on the Retail CentralTeam work:Manage the Operations Associates, set individual goals, provide direction to them, monitor and review performance on a monthly basis to ensure targets are achieved and corrective actions are taken in a timely mannerWork collaboratively with the different internal departments such as Sales, Marketing & Technology to ensure targets are achieved/ exceededRequirementsPerson Profile We are looking for someone who is retail oriented, preferably from fashion and BeautyHaving an e-commerce experience would be an advantageGross Package / Month 17000To Gross Package / Month 20000Other BenefitsBenefits fully negotiable,
About The Company Manpower Professional, a division of Manpower Inc., offers comprehensive, expert recruitment services backed by award winning training, assessment and selection and outsourcing. Our extensive resources, world-class client list, and reputation attract a diverse group of talented candidates, with every level of education, skills and experience. Manpower Professional helps find and retain top people in IT, accounting, banking, finance, engineering, Sales and marketing.#J-18808-Ljbffr

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