Sales Associate | Retail | Zara
2 months ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Advising customers following our consulting code, maintaining the order and image of the product.WHAT YOU WILL DO1. Advising customersGreets customers, maintaining eye contact and smiling. Friendly and always available.Identifies customers’ needs advising them and providing them a better shopping experience.Follows up on the customers’ shopping experience and ensures sale is closed perfectly.Knows how to manage alterations in order to offer better customer service.Uses product knowledge (qualities and trends) to refute customers’ objections and/or to close sales.Seeks customer loyalty ensuring a better shopping experience. 2. Maintaining the store imageEnsures that the store is in good shape, respecting the standards of the company’s image.Supports the display changes in the store as appropriate, following the standards of the company’s image.Incorporates new items in the store, following the visual merchandising criteria. 3. Providing support when receiving and replenishing productsReceives and rolls out products at the store when required.Constantly replenishes products from store to stockroom.Carries out any other merchandise management processes (packing overstock, changes in the organisation of the stockroom, etc.). 4. Maintaining the corporate imageRespects and complies with the Massimo Dutti Lifestyle Guide.Always wears the full uniform smartly. Uses tools that are available to ensure the products are located and displayed in the store.Is familiar with and uses the RFID operating system. WHAT EQUIPS YOU FOR THE ROLEMinimum 1 year of working experience in retail fashion Minimum SPM or Diploma in related fields Knowledge of fashion and trendsWilling to work on shifts, weekends and Public HolidaysWHAT WE OFFERBasic salary RM2,400 with monthly commissions Medical outpatient GP and Specialist coverage Hospitalization and surgical coverageAnnual leaves & birthday leaveABOUT THE DIVISIONAl-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Massimo Dutti and Pull & Bear) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have as a Sales Adviser?
Zara is a Spanish clothing retailer based in Galicia, Spain. Founded by Amancio Ortega in 1975, it is the flagship chain store of the Inditex group, the world's largest apparel retailer. The fashion group also owns brands such as Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterque.The company operates over 2,220 stores and is present in 88 countries. Zara has consistently acted as a pioneer in fast fashion based in a highly responsive supply chain. The customer is at the heart of a unique business model, which includes design, production, distribution and sales through extensive retail network.In South East Asia, Al-Futtaim has held the regional franchise rights for Inditex brands and the franchise partnership boasts over 30 stores in Thailand, Malaysia and Singapore.There are currently eight Zara stores in Malaysia located at Bangsar Village II, Pavilion, KLCC, Mid Valley, MyTown, Setia City Mall, Sunway Pyramid and One Utama.Zara is a Spanish clothing retailer based in Galicia, Spain. Founded by Amancio Ortega in 1975, it is the flagship chain store of the Inditex group, the world's largest apparel retailer. The fashion group also owns brands such as Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterque.The company operates over 2,220 stores and is present in 88 countries. Zara has consistently acted as a pioneer in fast fashion based in a highly responsive supply chain. The customer is at the heart of a unique business model, which includes design, production, distribution and sales through extensive retail network.In South East Asia, Al-Futtaim has held the regional franchise rights for Inditex brands and the franchise partnership boasts over 30 stores in Thailand, Malaysia and Singapore.There are currently eight Zara stores in Malaysia located at Bangsar Village II, Pavilion, KLCC, Mid Valley, MyTown, Setia City Mall, Sunway Pyramid and One Utama.
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