Customer Support Specialist Jobs In Dubai | Agoda

3 weeks ago


dubai, United Arab Emirates Agoda Full time
Customer Support Specialist Jobs In Dubai | AgodaFor More Top Organization Jobs Click HereDescription:If you are looking for a rewarding and exciting career in customer service, we want you We are currently looking to recruit Customer Support Specialists to be based in our Seoul office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in Korean, we would love to hear from youResponsibilities:
You will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)Professionally handle high volume of inquiries from clients and customersYou will be accountable for meeting individual (KPIs) and team goalsUnderstand and deliver business strategies and improve customer services through the execution of self-serviceContinuously identify work process improvements
Requirements:
Immaculate telephone manners and communication skillsExcellent listening skills, critical-thinker with attention to detailMinimum typing speed of 35 words per minuteWilling to work rotating shiftsAbility to work in both a team environment and autonomouslyDemonstrate high degree of integrity and confidentiality
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