Junior Manager IT Jobs in Dubai | PUMA Careers

4 weeks ago


dubai, United Arab Emirates PUMA Full time
Junior Manager IT Jobs in Dubai | PUMA Careers1- Junior Manager ITJob: Full TimeLocation: Dubai, UAEDescription:The Junior Manager IT is responsible to provide help desk support to end users at Puma GCC/Retail stores. The IT function should be responsible for the maintenance of assets, coordinating with vendors, procurements of systems & accessories, configuring of the laptops & mobiles, asset management in Matrix42 and A&S, lead stock taking, sales polling from the stores, prompt update on data in SAP & BI systems, troubleshooting applications/hardware/software, supporting users for applications, user management & onboarding, managing access control, completing the project sub-tasks, etc.Job Responsibilities:
Support users for applications (Outlook, Teams, Excel etc.) and other systems, troubleshooting software and hardware issues including Printers, barcode scanners, and telephone systemsEnsure smooth running of systems in the main office, warehouse & retail, ability to effectively prioritize & executive several issues/tasks at one time, and ensure all issues are properly loggedPlace new asset requests via PSP/Dell Portal and coordinate with vendors, accounts for the purchase of laptops and all IT-related devices/systemsSetup and management of new laptops via Matrix42 and PSP platform
Job Requirements:
Working knowledge of data & voice networks, RetailPro/PRISM, Servers, Network environment, switch&firewall, barcode scanners, printers & AV systems, CCTV Systems, etc.Proficiency in Office applications such as Outlook, Teams and sound knowledge of ExcelAbility to work in teams and under pressureProactive and strong problem-solving skills=
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