Duty Manager Jobs In Dubai UAE 2023 | A3malouna

4 weeks ago


dubai, United Arab Emirates A3malouna Full time
Duty Manager Jobs In Dubai UAE 2023 | A3malounaFor More Top Organization Jobs Click HereDescription:A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby:/Job Responsibilities
Engage Guests in conversation and provide general assistanceManage, record, and resolve promptly all Guest complaintsMeet and greet VIP Guests and major corporate clients upon arrivalCoordinate the services and special facilities provided to long-stay GuestsUnderstand all credit procedures and ensure they are applied
Job Requirements
Stay current with all hotel products, services, policies and emergency proceduresMonitor Guest satisfaction reports and implement actions to improve resultsHandle, record and follow through with management issues or emergencies that ariseConduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
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