FB Hostess

3 weeks ago


dubai, United Arab Emirates Novotel Hotels Full time
Greet and welcome guests in a friendly and professional manner. Escort guests to their tables and provide menus. Provide information on daily specials, menu items, and promotions. Assist with seating arrangements to accommodate guest preferences and restaurant capacity. Take reservations over the phone or in person and confirm bookings. Monitor dining room for seating availability and maintain a wait list as needed. Coordinate with the kitchen and serving staff to ensure timely and efficient service. Assist in setting up dining areas, including arranging tables and chairs. Maintain cleanliness and organisation in the dining area, including clearing tables and resetting them for the next guests. Handle guest inquiries, requests, and complaints in a professional and courteous manner. Work closely with the Restaurant Manager and other Heartist to ensure guest satisfaction and a smooth dining experience.
Qualifications
High school diploma or equivalent. Previous experience in a similar role preferred. Excellent communication and customer service skills. Ability to work well under pressure in a fast-paced environment. Strong organisational and multitasking abilities. Knowledge of food and beverage items and menus.#J-18808-Ljbffr
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