Sales Executive Experience in Printing Industry

2 weeks ago


sharjah, United Arab Emirates ABBA PRINTING PRESS LLC Full time
Sales Executive Experience in Printing Industry Sales Executive Experience in Printing Industry
Participate in the full lifecycle of a client implementation from initial internal sales hand-off to system configuration, training and testing.
Facilitate discovery and requirements analysis sessions with customers
Demonstrate a detailed understanding of the capabilities and limitations of the company platform, architecture, and integrations to meet client needs.
Conduct discovery sessions with customers to review customer data
Analyze and evaluate customer data using various tools and techniques
Partner with Product Management, Product Engineering and Support team to troubleshoot and resolve any issues that occur during the implementation.
Set, manage and meet mutual expectations with the customer to ensure satisfactory completion of implementation projects
Accurately record implementation project progress including technical flow diagrams and time reporting
Track and report project metrics to ensure project success and mitigate risk
Complete an effective hand-off from implementation to Customer Success Manager and to other internal groups at the end of the customer implementation.
Design new LookML dimensions or measures within given requirements
Analyze data models and business requirements to create LookML objects, including determination of source objects and how to join views into Explores
Build Explores for users to answer business questions within given requirements
Implement version control on the custom reports and custom dashboards based on customer requirements, including determination of appropriate setup for Git branches (Shared Branches, Pull from Remote Production)
Construct SQL statements to use with new dimensions and measures
Troubleshoot / resolve errors in previously created custom reports and custom dashboards
Responsibilities:
Participate in the full lifecycle of a client implementation from initial internal sales hand-off to system configuration, training and testing.
Facilitate discovery and requirements analysis sessions with customers
Demonstrate a detailed understanding of the capabilities and limitations of the company platform, architecture, and integrations to meet client needs.
Conduct discovery sessions with customers to review customer data
Analyze and evaluate customer data using various tools and techniques
Partner with Product Management, Product Engineering and Support team to troubleshoot and resolve any issues that occur during the implementation.
Set, manage and meet mutual expectations with the customer to ensure satisfactory completion of implementation projects
Accurately record implementation project progress including technical flow diagrams and time reporting
Track and report project metrics to ensure project success and mitigate risk
Complete an effective hand-off from implementation to Customer Success Manager and to other internal groups at the end of the customer implementation.
Design new LookML dimensions or measures within given requirements
Analyze data models and business requirements to create LookML objects, including determination of source objects and how to join views into Explores
Build Explores for users to answer business questions within given requirements
Implement version control on the custom reports and custom dashboards based on customer requirements, including determination of appropriate setup for Git branches (Shared Branches, Pull from Remote Production)
Construct SQL statements to use with new dimensions and measures
Troubleshoot / resolve errors in previously created custom reports and custom dashboards
Skills:
Strong communication skills with internal and external stakeholders
Positive cross-departmental collaboration
Effective troubleshooting
Strong organization skills
Excellent oral, written and presentation skills
Strong data analysis
Proficient in Python using pandas and matplotlib libraries (desired)
Proficient in R using dplyr and ggplot libraries (desired)
Requirements:
Three (3) years of SaaS implementation experience
2+ years of LookML and Looker specific experience i.e. best practices for coding
Expertise in database technologies (Snowflake) and working with large sets of data
Ability to brainstorm Looker solutions to recommend appropriate analytics / KPIs
Knowledgeable on appropriate LookML to use (Dimensions, Measures, Derived Tables)
Experienced at determining when to use persistent derived tables based on runtime / complexity of Explore queries
Experience with PDTs, table filters, custom formatting, parameter select, derived tables
Analyze data via SQL queries to assess structure, granularity, quality and fit for analytics
Customer facing and/or training experience
Must be comfortable working in a fast paced environment
Experience with procurement systems / process a plus
Advanced Excel skills required, experience with Jira is a plus
Bachelor's Degree; in computer science or other related field
NB: Candidate to be based in the United States
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