IT Server Support

3 weeks ago


dubai, United Arab Emirates Enterprise Full time
IT Server Support -L1Dubai, United Arab Emirates
| Posted on 07/17/2023
Deploy Operating SystemImages on laptops.
Install and configureBusiness applications
Migrate user data andprofile to new system
Manage the distributionand inventory of computer equipment and accessories.
Provide advanced ITtechnical troubleshooting and problem-solving skills for systemusers.
Escalate support issuesas necessary to other members of the IT team.
Provide expertise in arange of business and technical applications.
Ensure that theappropriate Information Technology Infrastructure Library(ITIL) processes in support of the project are followed
Advanced Knowledge of Windows operating systems.
Knowledge of business applications including but not limitedto Microsoft Office Application Suite, Adobe, AutoCAD
Server patching usingSCCM or any other tools
Print and File server configurationand trouble shooting
Desktop and Laptop imaging
Experience in a busy technical supportenvironment
Knowledge of Active Directory andSystems
Disciplined trouble shootingskills
Strong team working
Ability to follow up problems withcustomers to completion always
Excellent spoken and written Englishcommunication skills
Proactive customer service attitude Requirements
3+ years of previoustechnical IT work experience with System Administration and IT Support roles.
Previous experience withsupporting technical engineering or geoscience applicationspreferred.#J-18808-Ljbffr
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