Club Lounge Ambassador

4 weeks ago


dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time
Inspiring opportunities in every corner of the worldALREADY ENROLLED?Update your data, view your application and progressARE YOU A FORMER MANDARIN ORIENTAL COLLEAGUE OR INTERN?Access the careers site exclusive to our Forever Fans for:Priority consideration when applyingA fast-track interview & selection process and, upon successful rehire, a tailored colleague orientation experienceAccess to MO Talks and priority registration to live webinars with industry experts and featured Forever FansA Knowledge Portal featuring ongoing relevant learning content and development guidanceThe candidate must have a minimum of 1 year experience working in Food and Beverage department in a 5-star hotel environment. Ability to speak additional language such as French, Russian, Italian or Spanish is an advantage.Responsibilities Will be responsible for holding a section in the The Club Lounge.Will assist the supervisors in ensuring daily checklists are completed.Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests.Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.Be able to deliver service by understanding the guest requirements.Carry out all tasks in a friendly, courteous and efficient manner.Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.Perform any tasks relating to billing according to hotel standards and cashiering policies.Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.Follow his/her side duty schedule and ensure all tasks are completed in a timely manner.Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly.Ensure product knowledge is up to date.Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies.Support as required other outlets as assigned by the The Club Lounge/ Outlet Manager.Any other reasonable tasks as assigned by the The Club Lounge/ Outlet Manager.Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.Being fully involved in the service and show a strong presence to customers on the floor.Have a natural, warm smile and a friendly and passionate approach towards guests.Create WOW moments to surprise and delight guests in the The Club Lounge through gestures and other actions.Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.Establish individual guest’s preferences and provide the service accordingly.Establish a personal contact with guests in Club Lounge during their stay.Attend to specific guest’s requests ensuring efficient and proactive service.Assist the Customer Relationship Manager, Club Lounge Manager, and Supervisor to meet and greet VIP guests.Work closely with Front Office, Housekeeping, Room Service, Concierge and all F&B departmentsEnsure the ambience, cleanliness and exclusivity at Club Lounge area is maintained at all times.Handle guests requests for restaurant bookings and exhibitionsPerform any other reasonable duties as required by the management of the Hotel.Ensure all bills are updated and correctly posted prior to guests’ departure.Provide quality service, with colleagues as well as guests by responding to their requests promptly, efficiently and in courteous manner during check-in, check-out and throughout their stay.Ensure that all filing is always done correctly and up to date.Advertised:
02 Apr 2024
Arabian Standard TimeApplications close:
30 Apr 2024
Arabian Standard TimePlease note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.We will email you new jobs that match this search.Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.The email address was invalid, please check for errors.
The candidate must have a minimum of 1 year experience working in Food and Beverage department in a 5-star hotel environment. Ability to speak additional language such as French, Russian, Italian or Spanish is an advantage.
Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.
The candidate must have a minimum of 1 year experience working in Food and Beverage department in a 5-star hotel environment. Ability to speak additional language such as French, Russian, Italian or Spanish is an advantage.#J-18808-Ljbffr

  • Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Club Lounge Ambassador (Full time #538462) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities** - Will be responsible for holding a section in the The Club Lounge. - Will assist the supervisors in ensuring daily checklists are completed. - Have a good understanding of the...


  • Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Club Lounge Ambassador (Full time #538938) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities** - Will be responsible for holding a section in the The Club Lounge. - Will assist the supervisors in ensuring daily checklists are completed. - Have a good understanding of the...


  • Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Club Lounge Ambassador, Club Lounge (Full time #537181) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities**: - Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests. - Ensure that mise en place is...


  • Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time

    Inspiring opportunities in every corner of the worldALREADY ENROLLED?Update your data, view your application and progressARE YOU A FORMER MANDARIN ORIENTAL COLLEAGUE OR INTERN?Access the careers site exclusive to our Forever Fans for:Priority consideration when applyingA fast-track interview & selection process and, upon successful rehire, a tailored...


  • dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Club Lounge Ambassador | Mandarin Oriental Hotel Group DubaiMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property...


  • dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Club Lounge Ambassador | Mandarin Oriental Hotel Group DubaiMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property...


  • Dubai, United Arab Emirates Fusic lounge Full time

    Night club experience and lounge manager who can handle the entire place and set up a strategies to run the show.. There would be salary plus commission if you achieve the given sales targets. **Salary**: From AED3,200.00 per month


  • Dubai, United Arab Emirates Fusic lounge Full time

    Night club experience and lounge manager who can handle the entire place and set up a strategies to run the show.. There would be salary plus commission if you achieve the given sales targets. **Salary**: From AED3,200.00 per month


  • Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Club Lounge Ambassador (Russian Speaking) (Full time #537181) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities**: - Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests. - Ensure that mise en...


  • Dubai, Dubai, United Arab Emirates Accor Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Dubai, Dubai, United Arab Emirates RAFFLES Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Club Lounge Manager

    3 weeks ago


    dubai, United Arab Emirates IHG Hotels & Resorts Full time

    What We need from you:Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration Minimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury Hotel Experience in a resort is an added advantage Excellent interpersonal and guest relations skills Ability to lead a diverse team...

  • Club Lounge Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Club Lounge Manager for InterContinental Hotel Dubai Festival City?The InterContinental Hotels Group properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday...

  • Club Lounge Manager

    2 months ago


    Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    What We need from you: Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business AdministrationMinimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury HotelExperience in a resort is an added advantageExcellent interpersonal and guest relations skillsAbility to lead a diverse...

  • Club Lounge Manager

    4 weeks ago


    Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    What We need from you: Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business AdministrationMinimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury HotelExperience in a resort is an added advantageExcellent interpersonal and guest relations skillsAbility to lead a diverse...

  • Club Lounge Manager

    1 week ago


    Dubai, United Arab Emirates RAFFLES Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Club Lounge Manager

    3 weeks ago


    Dubai, United Arab Emirates InterContinental Full time

    Do you see yourself as a Club Lounge Manager for InterContinental Hotel® Dubai Festival City? The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale...


  • Dubai, United Arab Emirates Kerzner International Resorts Full time

    Club Lounge Manager, Imperial Services (9279) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

  • Club Lounge Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates RAFFLES Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...