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Program Manager

1 month ago

dubai, United Arab Emirates Netcracker Technology Full time
If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you?At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.What is the scope of this role?Independently develop the responsibilities and specifications and resource plan for projects by identifying project phases and elements, studying project/client requirements, develop project teams, reviewing vendor/contractor bids and preparing cost estimates.Develop, plan and manage implementation of multiple extremely complex technical projects with broad scope, high impact and variable implementation time frames (i.e., six weeks to several years).Oversee the development of each aspect of projects resolving simple to the most complex issue.Provide leadership and mentoring to Project Managers and others, both intra- and inter-departmentally to ensure complete, successful, cost-effective and on-time implementation of project deliverables and corporate initiatives.Provide fiscal management of the projects within the capital and expense budgetary limits prescribed.Provide workload balancing, prioritization, resource scheduling, ad integration of multiple projects to ensure feasibility of schedule.Support Bid Management process for Solution Delivery.Report account status to senior management and the board.Ensure company interests are addressed by working closely with contract administration, legal and other support organizations ensuring the overall success of the project.Ensure compliance with contractual and service level agreements.Work directly with multiple technical teams, external organizations, or customers.Prepare and present executive briefings and make recommendations for executive action.Develop and write project management documentation (i.e., project charters, project schedules, work breakdown structures, request for proposal/information, risk mitigation plans and communication plans).Provide technical recommendations based on reviews of operational processes and procedures.Provide in-depth research and analysis into new technologies and technology refreshes.Manage client and vendor issues in relation to implementation decisions and preferences.Anticipate and resolve management, resource and scheduling problems.Coordinate interdepartmental and corporate initiatives and commitment to client programs.Serve as a line manager for multiple disciplines.What skills and experience will you need for this role?Proven ability to lead multi-million, business transformational programs involving complex technical solutions, in OSS/BSS domain.Required experience with writing and reviewing contracts, SOWs, and other commercial agreementsProven ability to handle program governance, ensuring alignment on program milestones and future strategyAbility to build and execute resource plans (near and offshore)10 years management experience, at least 3 years at senior levelsFluent Speaking and writing in ArabicExtensive experience with project management methodologiesAbility to build relationships at multiple levels within the client organizationExperience working in a matrixed corporate environmentAbility to travelWho is Netcracker Technology?We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.Connect with us on LinkedIn and stay up to date on our company news.Apply for this jobPlease submit a detailed CV and fill out all the fields in the form.
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Netcracker Technology – Candidate Privacy Notice * Netcracker Technology – Candidate Privacy Notice
What is the purpose of this document? Netcracker Technology (“Netcracker” or “we” or “us”) is responsible for deciding how the personal information that you provide as part of your application for a job with Netcracker, is used. We are made up of various group companies. This notice provides you with key information about how the Netcracker company you are applying to will use your Data. Definitions to help you understand this Privacy Notice
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The kind of information we hold about you In connection with your application, we will collect and store Data that is contained in;your CV;your covering letter;your on-line application through Greenhouse; andany information you provide to us during an interview.We may also collect, store and use the following Special Categories of Data, includinginformation about your race, ethnicity, religious beliefs, sexual orientation or political opinions; andinformation about your health, including any medical condition, health and sickness records. How is your Data collected? We may collect Data directly from you but also from any appointed background check provider or credit reference agency, your named referees and certain publically accessible Data sources (for example from LinkedIn). How do we use your Data? We will use the Data we collect about you to:assess your skills, qualifications, and suitability for the applicable role;carry out background and reference checks, where applicable;communicate with you about the recruitment process; andkeep records related to our hiring processes.We have a legitimate interest in Processing your Data to make sound, fair and justifiable recruitment decisions, to benefit the Netcracker business. How do we use Special Categories of Personal Data? 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Why might we share your Data? Your Data may be shared with the following third parties for the purposes of processing your application:Other companies within the Netcracker group of companies, which are based in the United States. If you are applying to us from the EU, the internal transfer of Data to the United States of America will be subject to appropriate additional safeguards, such as the privacy shield, or the EU Standard Contractual Clauses.Greenhouse Software, Inc, a cloud based services provider located in the United States of America and engaged to help Netcracker manage the recruitment and hiring process. The transfer will be subject to appropriate additional safeguards under the privacy shield.Certain third-party organisations that Netcracker will engage to help evaluate your application, who are located both inside and outside of the EEA. For how long will we use your Data? 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This enables you to receive a copy of the Data we hold about you and to check that we are lawfully Processing it.Request correction of the Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.Request erasure of your Data. This enables you to ask us to delete or remove Data where there is no good reason for us continuing to Process it. You also have the right to ask us to delete or remove your Data where you have exercised your right to object to processing (see below).Object to Processing of your Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your Data for direct marketing purposes.Request the restriction of Processing of your Data. This enables you to ask us to suspend the processing of Data about you, for example if you want us to establish its accuracy or the reason for processing it.Request the transfer of your Data to another party. If you have any questions about this privacy notice, please contact . You have the right to make a complaint in relation to how your data is used at any time to the supervisory authority in the country you are resident in, where you work, or where the alleged infringement of your data rights took place.
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