Immediately Hiring

Product Manager in Dubai
Majid Al Futtaim

Product Manager

Found in: Whatjobs AE Premium - 2 days ago


Dubai, United Arab Emirates Majid Al Futtaim Full time
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The Loyalty Product Manager will be responsible for leading a product vertical containing multiple products to create market leading sustainable products.

The candidate will create the product vision, strategy and programme roadmap for a product domain working with the Product, Digital & Technology Lead, Business Owners, and other key leadership members and stakeholders to enable the fulfillment of SHARE’s 5-year ambition and drive customer lifetime value for the Majid Al Futtaim Group and its individual Business Units.

The Product Manager will also work throughout the product development lifecycle firstly on the discovery of new products, features and services, working with CX to align to the overall customer experience and programme design to ensure business viability and value generation creating clear product hypothesis and measurement strategies that can be tested directly with customers balancing desirability, feasibility and viability to create market leading sustainable product suite.

Role Responsibilities and Accountabilities:

Inform the development of SHARE’s product strategy to ensure a product vertical is aligned with the overall product strategy and group objectives
Create a product vision and program roadmap for the product vertical
Work with the Product community across Majid Al Futtaim to ensure that the right priorities are being worked on across the Group and that your Loyalty interests are appropriately represented
Identify new products to enable overall business objectives, strategies, goals and measures
Lead the discovery of new products, features and services, working with CX to align to the overall customer experience and Business Owners, Programme design to ensure business viability and value generation
Create clear product hypothesis and measurement strategies that can be tested directly with customers to understand product performance which can be aligned back to business goals and objectives and inform further development
Employ design thinking tools and experiments, ranging from personas, empathy maps, journey maps, story maps, and A/B tests to communicate customer needs to the Agile Release Trains
Develop communicate and prioritize the product vision and programme roadmap for the SHARE product vertical evolving the roadmap based on opportunities to drive value to the business
Communicate the program roadmap to the product owners and Agile Teams to enable the creation and alignment of team backlogs
Present the product vision, defining upcoming milestones, and establishing the business value expected over the next quarter
Ensure that products and solutions are supported through their operation lifecycle through collaboration with CX, defining support policies for product end-of-life, and addressing legal and compliance requirements
Facilitate the creation of product team roadmaps working with a team of product owners and agile squads to align roadmaps for the vertical and release value through the digital implementation cycle
Collaborate with marketing, customer service, finance, legal and other relevant business stakeholders to identify and agree go-to-market strategies to deliver products to the market
Build the digital product teams team’s knowledge of digital product delivery, encouraging continuous

learning, a data driven approach, collaboration and shared outcomes

Minimum Experience/Qualifications

Bachelor’s Degree
Master’s Degree or MBA preferred
Agile product management or role related qualification is preferred
7+ years of Product Management experience, loyalty experience preferred
5 years of Lean and Agile methodology implementation experience
Demonstrable team management experience
Demonstrable experience managing cross-functional stakeholders
Charismatic with strong communication and influencing skills
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