IT SUPPORT SPECIALIST Jobs In Abu Dhabi | Nabors Industries

3 weeks ago

abu dhabi, United Arab Emirates Nabors Industries Full time
IT SUPPORT SPECIALIST Jobs In Abu Dhabi | Nabors IndustriesApply AlsoPunch Coordinator Jobs In Sharjah | Energy Jobline
Position:IT Support SpecialistEmployer:Nabors Drilling International LimitedLocation:Dubai, UAEReports To: IT Director – IT/NDS, EHPosition Summary: The IT Field Support Technician provides support to Nabors businesses and the directions of the Nabors Corporate Services Information Technology (IT) Department.The position reports to the Regional Support Manager, Middle East and requires frequent contact with other IT personnel, other Nabors businesses, field personnel, and various Nabors corporate departments.
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Support of rig instrumentation packages hardware and software.Assisting the IT Projects Coordinator with field testing at the direction of the Sr. Manager – IT(EH)Tracking support issues in a call-tracking system and maintaining the knowledge base.Ability to identify recurrent issues and provide guidance on potential solutionsGenerating technical bulletins, documenting new software/hardware, and documenting changes to existing software/hardware.Setting up hardware/software for the purpose of testing new or changed products before they are released in the Nabors field environmentMonitor field networks using myAnalytics and other tools available to Tier 1 support technicians to proactively report or address potential issues in offices and field operations.
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Position Requirements:Support level knowledge of the Windows 7/10/11 operating system.Technical writing skills.Tier 1 Support knowledge of networking and networking equipment. Must have demonstrable knowledge of basic troubleshooting.Working knowledge of basic electronics and the use of a Volt Ohm meter.Experience and Educational Requirements: Must have graduated High School at a minimum. Must have 4 years of relate experience and a minimum of 2 years of project support experience preferred.Knowledge or experience of drilling rig operations and rig instrumentation will be viewed positively.
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