Salesforce Functional Consultant

3 weeks ago


dubai, United Arab Emirates Talent Pal Full time
Job Information

Industry

IT Services

Work Experience

68 years

City

Dubai

State/Province

Dubayy (Dubai)

Country

United Arab Emirates

Zip/Postal Code

Job Description

Functional Salesforce Consultant


Contract Duration: 3 months (Extendable based on candidate performance)


Availability Immediate joiner
Location: Onsite Dubai


Role: Sr. Salesforce Salescloud Functional Consultant (support and enhancement): Total Salesforce Experience: 68 Yrs.


  • 68 years of Salesforce Functional Experience in Sales or Service Cloud.
  • Experience in a Large /Medium Real Estate firm (for ex: DAMAC Dubai Properties ALDAR MAG SHOBHA etc. ).
  • Must have 23 years of exp. In supporting real estate business as a single point of contact for salesforce related issues/enhancements/projects.


Skills:


Mandatory:


  • Ability to interact directly with customer and handle project from inception to conclusion independently.

  • Extensive experience in facing customer directly on daytoday basis.

  • Must be able to steer weekly status update calls with business.

  • Must be able to own DaytoDay operational issues related to process and product.

  • Ability to manage assigned technical resources for projects and support.

  • Strong understanding of Salesforce Salescloud architecture its benefits and limitations.

  • Extensive Product Knowledge of Sales Cloud and its integration with 3rd party systems. Mainly Oracle EBS and Oracle Fusion.

  • Excellent experience in Salesforce administration (Managing the Users Roles Profiles OWD Sharing rules Sandbox creation and Refresh Creating Managed / Unmanaged packages layouts etc.).

  • Salesforce Customizations knowledge through flows process builder etc.


Additional Requirements:


  • Working experience in real estate industry is a huge plus.

  • Ability to define architecture options and recommendations by analyzing and reviewing functional specifications

  • Data Migration tools like Data Loader Import Wizard

  • Experience with Draw loop and DocuSign is a huge plus.

  • Good understanding of Automation techniques Agile working methodologies Continuous Integration

Requirements

Responsibilities:


  • Be integral part of endtoend project life cycle.

  • Provide L1 L2 and L3 support to business in fast paced environment.

  • Work as SPOC for SalesCloud (Sales Function).

  • Work closely with Technical team for System enhancements.

  • Creating and maintaining complete functional documentation.

  • Participate in making key solution and design decisions on solutions & approach.

  • Conducting SITs UATs with business.

  • Logging work hours and work hour utilization using JIRA

  • Design integrations between Salesforce and other applications and get them developed by tech team.

  • Work closely with subject matter experts developers testers and business partners.

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