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Customer Service Executive Jobs In Dubai UAE 2023 | Santaf Holdings

4 months ago

dubai, United Arab Emirates Santaf Holdings Full time
Customer Service Executive Jobs In Dubai UAE 2023 | Santaf HoldingsFor More Top Organization Jobs Click HereDescription:We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team/.Responsibilities:
Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.
Requirements:
A bachelor’s degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.
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