Mobile First Administrator

3 weeks ago


dubai, United Arab Emirates Ibm Full time

The job posting is outdated and position may be filled

  • Own and operate company deployed MDM solution
  • Upload, update, maintain, and delete iOS and Android Apps
  • Test and QA new iOS and Android releases – Manage deployment process and schedule
  • Manage users and ensure user data is accurate in the MDM
  • Create, configure, and maintain security policies on the MDM and maintain enforcement
  • Understand MDM reporting capabilities and provide weekly reports to Mobile Architect
  • Create, update, and maintain users and device owners in the MDM
  • Assess MDM capabilities and provide recommendations on optimization and usage
  • Provide hardware and software support for Apple iPad Pros and other tablets as required
  • Works with customers to resolve technical issues
  • Perform data, speed, and App usage analysis on company deployed mobile devices
  • Coordinate with the hardware team to create onboarding processes
  • Create user documentation (Tips, tricks, FAQs) as new features and Apps are deployed
  • Maintain the Enterprise Mobility page under the guidance of the Mobile Architect
  • Understand Apple DEP and VPP
  • Understand and create different tags and groups by location, department, and use case
  • Provides IT support for on and off-site corporate events
  • Assists with piloting and testing new Apps for enterprise use
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