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Kunafat Doma sweets

Operation Manager (TO-04D44)

Found in: beBee

Description:

Leading 3 branches, Coordinate the work inside the restaurant in the external and internal part of the restaurant on a daily basis. Supervising providing distinguished service and increasing customer satisfaction Carefully handle customer complaints and provide appropriate solutions. Regular review of production quality and improvement of sales volume. Supervising employee appointments and scheduling breaks and vacations. Evaluate employee performance and provide feedback to improve productivity. Follow up on needs for tools and products for operations and report requests periodically. Supervising the application of health and safety rules and preventive measures. Improving the mental image of customers and providing suggestions to develop services and gain customer loyalty. Managing operational budgets and defining measures to help reduce expenses. Generate detailed reports on income and expenses periodically. Supervising the restaurant's promotion and preparing for various events. Provide suggestions for different marketing methods such as discounts offers and ads on social networks. Training of new and existing employees to improve customer service. Implementing plans and policies that maintain the restaurant's reputation and increase customer loyalty. Job Type: Full-time Experience:
- Operations Management: 3 years (Required)

Education:
- Bachelor's (Required)

Location:
- Abu Dhabi (Required)

Language:
- English and Arabic (Preferred)

1 day ago

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