Head of International CX Strategy

منذ 3 أيام

Sharjah city, Sharjah, الإمارات العربية المتحدة Amazon دوام كامل

Souq.com FZ LLC in Dubai is seeking a senior leader to own and shape the international customer experience strategy across multiple markets. You will drive product direction, alignment at VP/SVP levels, and partner with product and technology teams to translate customer needs into scalable solutions.
You'll build data-driven frameworks, establish a metrics program to measure customer harm and impact, and collaborate with regional teams to embed the international lens into roadmaps and policy